Verify Your betteka Account
Verification keeps your account and your balance secure. We ask for a copy of your national ID and a selfie to confirm it's you. Upload both through the verification section in your account settings — the process takes a few minutes on your phone camera. Once approved, your withdrawal limit opens fully and your account is protected against unauthorised access. Think of
it as the lock on your cashier: a small step that means only you can move money out. Our support team can walk you through it if anything gets stuck.
- Go to account settings — Find the verification section inside your betteka account profile.
- Upload your national ID — A clear photo of your NID front and back is all we need.
- Take a selfie — A quick selfie confirms the ID belongs to you — use good lighting.
- Wait for approval — We review submissions and notify you once your account is fully verified.